Ring Michael
Michael, smiling, in an olive-green fleeceMichael, smiling, in an olive-green fleece
A little help for Northumberland businesses

What happens when you can’t answer the phone?

You’re with a customer. You’re out on a job. You’re up the valley with no signal. Or you’ve simply finished for the day. But your next customer might be calling right now.

“A simple, affordable way to look after your customers.”Michael
30+ years helping small businesses use technology. A real, local person to help you get started.
Someone to pick up, even when you can’t

A friendly voice for your business. A little more breathing room for you.

There’s a clever service called Retell AI that can answer your phone, chat naturally with your customers and look after enquiries. I set it up so it knows your business — your services, your hours, the questions people always ask.

☎

Answers your calls

Every call answered, so you never miss another enquiry.

✓

Books appointments

Checks your availability and helps customers book, reschedule or cancel.

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Answers common questions

Prices, opening hours, parking, dogs welcome — helpful, consistent answers every time.

◷

Works 24/7

There when you’re busy, out of signal, or closed for the night.

Who it’s for

Any business that can’t always get to the phone.

Out on a job, halfway up a hill, with a customer, or simply off for the evening — if a missed call means a missed customer, this can help.

Trades & builders
Holiday lets & B&Bs
Salons & barbers
Garages
Farm shops & cafés
Clinics & therapists
Outdoor activities

If you’re not sure, give me a ring and we’ll talk it through.

Whichever suits you

Two ways to get started.

01 / A HELPING HAND

I can set it up for you.

We sit down together and talk through your business, the questions customers ask and what you’d like your receptionist to do. I configure it, test it properly and make sure you’re comfortable using it.

See the setup costs →
02 / TAKE THE REINS

Or do it yourself.

Prefer to have a go? You can open your own Retell AI account and set it up directly. I’m happy to point you in the right direction — no strings attached.

Explore Retell AI ↗
Simple, clear costs

A one-off setup. Yours to keep.

The fee depends on how much your business needs. We’ll agree the scope and price before any work begins.

Half-day setup

£395 one-off

For a more straightforward setup.

£100 deposit · £295 on completion

Full-day setup

£500 one-off

For a business with more to configure.

£100 deposit · £400 on completion

A little ongoing help? £200 a year

Optional annual maintenance to keep your receptionist up to date as your prices, hours and services change. We’ll agree exactly what’s included before you choose it.

Your account. You’re in control.

You own your Retell AI account and pay Retell directly for its service and call usage. Those charges are separate from my fees, and I’ll explain them clearly before you commit.

No obligation. Just a working example.

Hear it for yourself.

Ring the demo line and ask it anything you like — book an appointment, ask about opening times, try to catch it out. Most people are surprised how natural it sounds.

Michael in an olive-green fleece

Hello, I’m Michael.

I’ve spent over 30 years helping small businesses make better use of technology. I’m semi-retired these days, but I still enjoy finding simple, practical solutions that make running a business a little easier.

I use this myself for my own business, so I know first-hand what it can do — and I’ll always give you an honest answer about whether it’s right for you.

Let’s have a chat

Could this help your business?

Tell me a little about what you do and what happens when you miss a call. We’ll work out together whether an AI receptionist is a good fit.

A simple chat is a good place to start.

Ring Michael
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Email Michael
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